When you shop insurance with Al Boenker, you’re not just another face in the crowd. Our team of professional insurance agents are devoted to customer satisfaction and making sure that your financial and insurance needs are met. As an independent insurance agency, we care for the members of our community because we’re a part of the Dallas/Fort Worth community. We provide a one-stop insurance shop for the best auto insurance, home insurance, commercial insurance, and motorcycle insurance plans, process your claim in a friendly and timely manner, and keep track of your coverage to adjust with your ever changing insurance needs!
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If you are in the market for insurance for your business, home, vehicle, or your family, a broker can help you determine what your insurance needs are and what insurance is right for you. Because a broker works for you — not for an insurance company — you can be assured that your insurance broker has your best interests in mind when shopping for insurance policies. Contact an insurance broker today to learn more about how he or she can help you buy the best possible insurance for your needs.
Of our favorite insurers, Allstate earned the lowest customer service scores: three out of five from J.D. Power and 80 out of 100 from Consumer Reports. While these scores pale in comparison to customer-service powerhouses like Amica, it’s important to contextualize the superior customer service of the field. Homeowners insurance is miles ahead of other service industries like internet service providers, so even a middle-of-the-road ranker like Allstate doesn’t leave much to be desired. When we tested its customer service ourselves, Allstate answered all of our questions politely and allowed us to end the call without signing over our Social Security number.
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Analysis: You’ll likely get better services from outside specialists, but that’s not the overriding factor here. The real problem is that tying services to insurance products makes it disruptive for you to leave your broker. The products and services should be unbundled so that there’s real competition for the big-ticket item: the insurance itself.